基于HIS、RIS的排队叫号系统的设计与实现  

Design and Experience of Calling & Queuing System Based on HIS & RIS

作　　者：胡敏[1] 徐旭东[1] 张曙光[1] 吴艳君[1] 王志平[1] 汪惠霞[1] 

机构地区：[1]南京军区南京总医院信息科,南京210002

出　　处：《医疗卫生装备》2010年第1期66-67,共2页Chinese Medical Equipment Journal

摘　　要：目的:设计实施了一套基于HIS、RIS的排队叫号系统。方法:分析就诊、取药、检查各环节的数据流和事务处理过程,在优化门诊流程的基础上,配套开发了与HIS、RIS紧密耦合的排队叫号系统。结果:实现了就诊、取药和检查的排队叫号功能。结论:排队叫号系统的应用,有效解决了患者排长队的问题,减少了患者的等待时间,提高了患者的满意度。Objective To design and implement a calling ＆ queuing system based on HIS and RIS. Methods The outpatient service process was analyzed. A calling ＆ queuing system tightly-coupled with HIS ＆ RIS was developed based on optimizing the outpatient service process. Results The calling ＆ queuing system was used in treatment, pharmacy and medical check-up. Conclusion The calling ＆ queuing system, reducing the waiting time in outpatient department, satisfies the requirements of the patient.

关 键 词：排队叫号 信息系统 优化 门诊流程 

分 类 号：R197.324[医药卫生—卫生事业管理]