应用信息技术重组门诊流程  

Reengineering Out-patient Department Medical Service Process Through Computer Information Technology

作　　者：陈敏亚[1] 満祎 CHEN Min-ya,MEN Yi （WuXi People＇s Hospital, Affiliated with NanJing Medical University, WuXi 214000,China）

机构地区：[1]南京大学附属无锡市人民医院,江苏无锡214000

出　　处：《医学信息》2010年第4期807-808,共2页Journal of Medical Information

摘　　要：为了满足新形势下病人的合理需求，为病人提供人性化的医疗服务方式，以新医院启用为契机，我院通过信息技术打破原始流程，对门诊流程进行了重组。门诊从挂号、治疗、取药各个环节全面实行电子化，经过半年的运行，门诊工作效率和服务质量得到了明显提高，从根本上解决原始门诊流程的弊病，使患者真正成为受益者。To fulfill patients reasonable demands and provide user-friendly medical service, we reengineered the medical service process in out-patient department through computer information technology. Processes of patient registration ,medical service providing,and pharmaceutical service were all computerized and electronically connected. After half year of implementation, the efficiency of out-patient service and the quality of medical service provided were improved significantly. Patient benefited from our system improvement.

关 键 词：流程重组 诊疗卡 分诊 门诊医生站 PACS LIS 

分 类 号：R197.323[医药卫生—卫生事业管理;医药卫生—公共卫生与预防医学]