服务业企业的新型运作模式:服务供应链协同——以广东省服务业为例  

A New Operational Pattern of Service Corporations:Service Supply Chain Coordination

作　　者：付秋芳[1] 王文博[1] 

机构地区：[1]广东外语外贸大学国际工商管理学院,广东广州510006

出　　处：《国际经贸探索》2010年第3期24-29,共6页International Economics and Trade Research

基　　金：广东省软科学研究项目(2008B070800094);广东省自然科学基金项目(06300973);广东外语外贸大学国际服务外包研究院科研团队项目资助(fwwb0904)

摘　　要：文章以广东省服务业为例,分析发现服务业企业经营管理方式老化、效率不高和竞争力不强,提出了服务业企业必须创造新型运作模式以提高其竞争力,即服务供应链协同。文章在界定服务供应链的概念与特点基础上,建立服务供应链协同运作模式,并给出了服务供应链协同运作的关键因素。With the case study of service industry in Guangdong province, this paper analyzes the problems existing in the operation of service corporations, including dated management style, low efficiency and weak competitiveness, and argues that they must create a new operational pattern to improve their competitiveness, namely the service supply chain coordination. On the basis of defining the concept and characteristic of service supply chain, it establishes a coordinative pattern and points out some key factors affecting the coordinative operation of service supply chain.

关 键 词：服务业企业 广东省服务业 服务供应链 协同 

分 类 号：F253.9[经济管理—国民经济]