质控小组应用持续质量改进模式在病区管理中的作用  

The functions of continue quality improvement （CQI） mold in wards management by quality control team

作　　者：范颖[1] 张新艳[1] 郑小薇[1] 

机构地区：[1]福建省级机关医院,350003

出　　处：《国际护理学杂志》2010年第3期456-457,共2页international journal of nursing

摘　　要：目的探讨病区质控小组应用持续质量改进（CQI）模式在病房管理中发挥的作用。方法病区成立质控小组应用CQI模式对护理进行质量控制与未实施前的质量控制方法进行护理质量及患者满意度的比较。结果采用CQI模式后病区护理质量及患者满意度明显提高（P〈0．01）。结论通过病区成立质控小组并采用CQI模式对护理进行质量控制能让病区护理质量稳步提高。Objective To discuss the functions of CQI mold using in ward management by quality control team. Methods Quality control team was established in wards and CQI was used to control nursing quality. The new method was compared with the previous method by nursing quality and patients＇satisfaction. Results After introducing the new method, both ward nursing quality and the patients＇satisfaction had improved obviously respectively （ P 〈 0. 05, P 〈 0. 01 ） . Conclusions Establishing quality control team and introducing CQI mold can improve the nursing quality steadily and cultivate nurses＇ability.

关 键 词：持续质量改进 模式 管理 

分 类 号：R47[医药卫生—护理学] C931.2[医药卫生—临床医学]