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作 者:邹树芳[1]
机构地区:[1]泸州医学院附属医院,646000
出 处:《中国实用护理杂志(下旬版)》2010年第4期3-4,共2页Chinese Journal of Practical Nursing
摘 要:目的了解住院患者对实习护士职业形象的评价,提出实习护士职业形象建设的思考和建议。方法采用自制问卷对2所医院580例住院患者进行问卷调查,了解实习护士在其心目中的职业形象。结果25.2%的患者认为实习护士的服务质量未达到期望的标准。大部分患者认为应加强护士的护理技能培训,语言沟通能力的培训及职业礼仪的培训。结论实习护士目前的职业形象与患者的期望还存在差距,需要加强实习护士的业务水平、语言沟通能力和职业礼仪等培养。Objective To investigate the evaluation of professional image of practical nurses in hospi- talization patients, and put forward consideration and recommendation of the professional image construction of practical nurses. Methods A total of 580 in-patients from 2 hospitals were surveyed by self-administrated questionnaires, to understand the professional image of practical nurses in them. Results 25.2% of patients thought that the practice nurses" service qualities didn't meet the standards expected. Most patients consid- ered that the training of nursing technique, language communication and occupational etiquette for nurses should be strengthened. Conclusions There is a gap between professional image of practical nurses and the patients' expectations. Practical nurses need to culture the professional level, language communication skills and professional etiquette.
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