高校图书馆全方位学科咨询服务创新实践  

Innovative Practice of Disciplinary Reference Services in University Libraries

作　　者：李丽[1] 郭晶[1] 黄敏[1] 

机构地区：[1]上海交通大学图书馆,上海200240

出　　处：《图书馆建设》2010年第5期51-54,共4页Library Development

基　　金：国家社会科学基金项目"高校图书馆学科化知识服务实证研究与对策发展"研究成果之一;项目编号:08CTQ001

摘　　要：随着信息量的激增和读者对信息需求的进一步提升,高校图书馆在咨询服务方面面临着服务方式变革的巨大挑战。从以往传统图书馆的阵地服务和被动服务到深入院系主动提供服务,需要创新与实践。上海交通大学图书馆在学科咨询服务改革中首创IC2学科服务模式,基于读者需求调研分析,挖掘读者信息需求规律和信息咨询行为规律,协同各部门开展全方位学科参考咨询服务创新实践,以探索高校图书馆学科咨询服务发展之路。With the information booming and readers＇ upgraded demand for information,reference service mode of university libraries faces great challenges.In order to realize the conversion from traditional positional and passive service mode to active service mode,innovation and practice are needed.Shanghai Jiao Tong University Library establishes IC2 disciplinary service mode.Based on the analysis of readers＇ demand,the library mines the laws of readers＇ demand and information reference behavior,and carries out innovative practice of the disciplinary reference service through collaborating with other departments.This innovative practice will help university libraries improve the quality of the disciplinary reference service.

关 键 词：高校图书馆 学科服务 咨询服务 

分 类 号：G252[文化科学—图书馆学]