茂名电信分公司大客户信息管理系统  

Major Client Information Management System in Maoming Telecom Branch Company

作　　者：陈张翼 

机构地区：[1]广东电信股份有限公司茂名分公司,茂名525000

出　　处：《价值工程》2010年第21期22-23,共2页Value Engineering

摘　　要：为了响应中国电信集团公司的文件要求,进一步适应市场竞争的环境和需要,向大客户提供更优质、高效的通信服务,确保大客户通信故障的有效处理、保证大客户的通信质量,向大客户前端部门提供有效的支撑,增强茂名电信在大客户领域的竞争能力,所以设想编一个比较实用的系统实现对大客户资源的统一管控。In response to China Telecom＇s document and further adapt to market competition and the needs of major customers, providing better and efficient communication services to ensure customer communication failure could deal with effectively and assure of the quality of customer communications. To provide effective support to Great customer front-end departments to increase the Maoming telecommunications field in the competitiveness of major clients,so a more practical idea of compilation system resources to achieve the unity of big clients control is perceived.

关 键 词：大客户信息管理系统 功能需求 开发 设计 

分 类 号：TP39[自动化与计算机技术—计算机应用技术]