社区健康服务中心慢性病综合防治的满意度分析  

作　　者：王贤初 杨卫东 

机构地区：[1]广东深圳市光明新区公明人民医院社区健康服务管理中心,518106

出　　处：《中国社区医师（医学专业）》2010年第22期278-279,共2页

摘　　要：目的:了解深圳市光明新区慢性非传染性疾病患者对社区服务中心满意情况。方法:随机抽取公明街道各个社区健康服务中心管理的326位糖尿病和高血压患者,采用问卷方式进行调查。结果:大部分慢性病患者对社区健康服务中心的就医环境、方便程度、医疗费用、服务态度和质量等认可度较高。结论:慢性病患者对社区卫生服务满意度总体上较为满意,社区卫生服务得到社区居民的广泛认可,各部门应采取积极措施来进一步提高社区居民的满意度水平。Purpose The essay intends to know about the satisfaction degree of the patients of the chronic and non - contagious disease regarding to the service of Guangming new community of Shenzhen. Method： Chose 326 patients of diabetes and hypertension randomly from each community health service centers of Gongming Street, and make a questionnaire investigation with written form. Results： Most of the chronic disease patients are highly appreciate the medical environment, convenience, medical cost, service attitude and quality of the community health service centers. Conclusion： The Chronic disease patients are relatively satisfied with the service of the community medical service generally, and the community health service has been widely accepted by the resident of the community, and all departments should further take actions to improve the satisfaction degree of the community residents in the future.

关 键 词：慢性病患者 社区健康服务满意度 

分 类 号：R197[医药卫生—卫生事业管理]