儿童输液室排队流程优改方案分析  

Research on Queuing Process Optimized Program in Children Transfusion Room

作　　者：李建宏[1] 徐苗桑[1] 苏依灿[1] 陈学军[1] 

机构地区：[1]温州医学院附属第二医院

出　　处：《中国数字医学》2010年第9期52-54,共3页China Digital Medicine

基　　金：温州市科技局项目<医院就诊服务流程优化配置技术的创新设计与应用示范>基金(编号:H20090070)~~

摘　　要：为减少患者静脉输液等待时间,提高患者满意度和护理工作效率,借助计算机排队呼叫系统二次优化改进输液流程进行重组再造。结果显示,患者输液等待时间大幅减少、排队环节减少,输液流程不断优化提高。In order to reduce the waiting time for patience＇ s venous transfusion, increase the patience＇ s degrees of satisfaction and nursing work efficiency, a reform is made to the second optimized and improved transfusion process by using of computer queuing call system. The result improves that transfusion waiting time reduces significantly, queue procedure reduces and the transfusion process is being optimized and improved.

关 键 词：输液配置中心 流程再造 排队呼叫系统 

分 类 号：R472.9[医药卫生—护理学]