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机构地区:[1]东华大学管理学院,上海200051
出 处:《特区经济》2011年第2期287-289,共3页Special Zone Economy
摘 要:本文基于国内外服务创新的理论成果,从外部环境因素、外部行为者和内部动力因素三个方面对现代制造业服务创新的动力影响因素进行分析。通过对12家现代制造业企业的问卷调查,对取得的样本数据进行因子分析,将服务创新的动力影响因素归为五类,采用多元线性回归分析,考察多因子共同作用下各因子对现代制造业企业服务创新活动的影响,进而对关键动因进行识别。回归结果显示,战略管理和组织因素对现代制造业企业服务创新起着关键的推动作用。In this paper,motivational factors underlying service innovation by modern manufacturing enterprises are analyzed with reference to theoretical achievements at home and abroad from three perspectives comprising external environment,external behaviorist and internal motive.According factor analysis of the sample data collected from questionnaires to 12 enterprises,motivational factors are classified into five categories.On the strength of multivariate linear regression analysis,investigation is made on the impact of each factor under joint force of multi-factors on service innovation so as to identify key inductive factors.Regression result shows that strategic management and organizational factors play a vital role in driving service innovation by modern manufacturing enterprises.
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