基于德尔菲法的高校图书馆公共服务能力指标体系构建  

The Construction of Academic Library Public Service Index System Based on Delphi Method

作　　者：樊长军[1] 张馨[1] 连宇江[1] 候荣理[1] 康美娟[1] 赵军亮[1] 朱媛[1] 

机构地区：[1]西安石油大学图书馆,西安710065

出　　处：《情报杂志》2011年第3期97-100,169,共5页Journal of Intelligence

基　　金：陕西省社会科学基金项目"高校图书馆面向地方公共服务能力的培育模式研究"(编号:09L002);陕西省图书馆学会项目"高校图书馆面向地方公共服务能力的模型构建及指标体系研究"(编号:091006)研究成果之一

摘　　要：高校图书馆公共服务能力包括人力资源、服务保障、服务内容、设施资源以及馆藏资源等几方面因素。使用德尔菲法构建了一套评价高校图书馆公共服务能力的指标体系,确定一级指标5个,二级指标24个。选用陕西省6所高校图书馆2008年的统计数据进行了实证检验,结果有效。指标体系的构建旨在对高校图书馆公共服务能力进行科学评价作初步探索,进而为各级政府和高校制定高校图书馆为地方大众服务政策提供理论依据。The public service ability of academic libraries involves such factors as human resource, service support, service contents, equipment resource and library resource. Using Delphi method, the authors constructed an index system to evaluate the public service ability of academic libraries. Of the index system, there are five first grade indexes and twenty-four second grade indexes. An empirical test with the statistical data in 2008 of six academic libraries in Shaanxi verified the effectiveness of the system. The construction of index system is a basic exploration of the scientific evaluation of the public service ability of academic libraries, and the findings provide a theoretical foundation for the government and universities to make good policies of academic library public service.

关 键 词：高校图书馆 公共服务 指标体系 德尔菲法 

分 类 号：G250[文化科学—图书馆学]