护患沟通技巧在呼吸科护理工作中的应用  

Application of nurse-patient communication skills in respiratory department

作　　者：胡绍辉[1] 汪建国[1] 王巧云[1] 王媛媛[1] 栾晓娜[1] 

机构地区：[1]解放军总医院呼吸科,北京100853

出　　处：《现代生物医学进展》2011年第3期579-581,共3页Progress in Modern Biomedicine

摘　　要：目的:评价在呼吸科病房常规专业护理的基础上,合理运用护患沟通技巧的效果。方法:100例呼吸科就诊的患者分成观察组和对照组两组,各50例。对照组仅采用常规呼吸科专业护理;观察组在常规专业护理的基础上,合理运用护患沟通技巧。结果:观察组很满意率34.00%(17/50)高于对照组12.00%(12/50),具有显著性差异(P<0.01,见表1)。观察组总满意率82.00%(41/50)优于对照组62.00%(31/50),具有显著性差异(P<0.05,见表1)。结论:呼吸科病房在常规专业护理的基础上,合理运用护患沟通技巧效果可靠。Objective：To evaluate the effect of the rational use of nurse-patient communication skills based on routine professional nursing in the respiratory ward.Methods：100 cases of respiratory department treatment of patients divided into observation group and control group,all 50 cases.Control group：conventional respiratory care professional;observation group：conventional professional care and ra-tional use of nurse-patient communication skills.Results：Very satisfactory rate that observation group is 34.00%（17/50） higher than 12.00%（12/50） of the control group,with significant differences（P0.01,Table 1）.The total satisfaction that observation group is 82.00%（41/50） higher than the control group 62.00%（31/50）,with significant differences（P0.05,Table 1）.Conclusion：On the basis of regular professi.onal care,rational use of nurse-patient communication skills in respiratory ward is effective and reliable.

关 键 词：呼吸科 护患沟通技巧 满意度 

分 类 号：R47[医药卫生—护理学] R473.5[医药卫生—临床医学]