基于SCOR模型的供应链绩效评估:一个创新的参数OFE  

Performance Evaluation of Supply Chain Based on SCOR Model: An Innovative Parameter OFE

作　　者：童健 温海涛[2] 

机构地区：[1]维也纳经济与管理大学运输经济与物流研究所 [2]吉林大学军需科技学院物流系,吉林长春130062

出　　处：《中国管理科学》2011年第2期125-132,共8页Chinese Journal of Management Science

摘　　要：作为供应链管理的核心组成部分,供应链绩效评估对于供应链及企业的成功运作具有举足轻重的作用。本文基于供应链运作参考模型SCOR中已有的标准评估指标,在大量的供应链实践的基础上,立足于以顾客满意度为导向,致力于量化企业竞争力水平,创新地推导出新的供应链绩效评估参数,即订单履行效率OFE。该参数综合评估订单履行过程中定性和定量两方面的绩效,反应出投入的资源和其相关产出在质和量上的综合相关性。订单履行效率具有多维性、实用性和可操作性的特征,它不仅适用于评估供应链的各个环节,同时也可以作为辅助评估整个供应链管理绩效的指标。As a core component of Supply Chain Management,supply chain performance evaluation plays an important role in the successful operation for supply Chain and enterprises.Based on the existing standard evaluation indicators of SCOR model and a large number of supply chain practices aimed to quantify the competitiveness of the supply chain,it is derived a new innovative performance evaluation parameter,i.e.Order Fulfillment Efficiency（OFE）.This parameter combines qualitative and quantitative performance in the order fulfillment process and reflects the correlation between the invested resources and related output.OFE has multidimensional,practical and operational characteristics.OFE can be used for assessment of all parts of the supply chain,it also can serve as a secondary parameter of supply chain management performance indicator.

关 键 词：供应链管理 SCOR模型 绩效评估 订单履行效率 

分 类 号：F830.9[经济管理—金融学]