物流客户管理研究  

Study on Logistics Customer Management

作　　者：王雷[1] 

机构地区：[1]苏州旅游与财经高等职业技术学校,江苏苏州215104

出　　处：《物流工程与管理》2011年第5期39-40,共2页Logistics Engineering and Management

摘　　要：近年来,随着经济的发展,物流产业在我国迅速的发展起来,并且具有十分看好的发展前景,与此同时也吸引了大批竞争者的加入。在我国市场经济的条件下,客户是企业生存和发展的源泉,也是基础,客户也成为了企业竞争中一个重要的竞争项目,谁能够拥有更多的优质客户,谁就拥有了更大的市场。文中就主要对物流客户管理进行简要的研究。In recent years, with economic development, logistics industry has developed rapidly with a very optimistic prospect in China, which also attracts a great number of competitors. Under China＇s market economy, the customer is the source of the survival and development of enterprises and has become an important subject for competition. For enterprises, the more quality customers they have, the more market they will occupy. This paper is a brief study about logistics customer management.

关 键 词：物流 客户管理 物流客户 客户关系 

分 类 号：F252[经济管理—国民经济]