我国公立医院利益相关者研究  

Research on stakeholders of public hospital in China

作　　者：黄锐[1] 陈迎春[1] 冯占春[1] 钟炎军[1] 陈羲[1] 陈莉[1] 何莎莎[1] 

机构地区：[1]华中科技大学同济医学院医药卫生管理学院,武汉430030

出　　处：《中华医院管理杂志》2011年第8期581-584,共4页Chinese Journal of Hospital Administration

基　　金：国家自然科学基金资助项目（70773044）

摘　　要：目的研究确定我国公立医院利益相关者的内涵、构成及分类。方法通过头脑风暴法和文献研究，初步提出我国公立医院利益相关者；在此基础上借鉴米切尔评分法，设计公立医院利益相关者专家咨询评议表。通过两轮专家咨询，确定我国公立医院利益相关者。并对其进行分类。结果以专家支持率80％作为入选标准，确立16个公立医院利益相关者，其中核心利益相关者10个，潜在利益相关者5个，边缘利益相关者1个。结论公立医院应针对不同类型的利益相关者采取相应的管理策略。Objective To confirm the connotation, constitution and classification of the stakeholders in public hospital. Methods The stakeholders of public hospital were proposed through the brainstorm method and literature search. On this basis, the expert consultation scale was developed by using the score-based approach for reference. The stakeholders of public hospital were confirmed and classified through two round expert consultation. Results The research confirms 16 stakeholders of public hospital on the 80% level of support ratio by experts. There were 10 core stakeholders, 5 latent stakeholders and 1 marginal stakeholder. Conclusion Appropriate stakeholder management strategy should be taken for different types of stakeholders.

关 键 词：公立医院 利益相关者 

分 类 号：R197.3[医药卫生—卫生事业管理]