公共图书馆用户个性化服务需求实证研究——以深圳市宝安区图书馆为例  

An Empirical Study on Personalized Service Demand of Public Library Users——Taking Bao'an Library of Shenzhen as an Example

作　　者：麦敏华[1] 陈燕君[1] 方玲[1] 

机构地区：[1]深圳市宝安区图书馆,广东深圳518101

出　　处：《图书与情报》2011年第4期79-82,共4页Library & Information

摘　　要：文章采用问卷调查的方式,分析研究了宝安区图书馆用户的信息素养状况、个性化服务使用情况和需求,以及对个人信息使用的意愿,并根据调查结果对公共图书馆开展个性化服务工作提出一些策略,包括:注重整体性规划、做好资源与技术支持、优化"我的图书馆"功能、注重针对性推广、加强馆员信息素养的培训、保障用户个人信息安全。Based on the results of questionnaire,the article investigates users＇ information accomplishment,the utilization and demands for library＇s personalized service,and their intention of the application of personal information.According to the results,the authors put forward some strategies on the development of personalized service in public library,that is,focusing on overall planning,improving the resources and technical support,optimizing the function of ＂my library＂,paying great attention to pertinence of promotion,strengthening training of information accomplishment for librarian and ensuring personal information security.

关 键 词：公共图书馆用户 个性化服务需求 个性化服务项目 

分 类 号：G258.2[文化科学—图书馆学]