社会管理理论创新与构建和谐医患关系  

Promoting harmonious Doctor-Patient Relationship by Enhancing and Innovating Social Management

作　　者：石骥[1] 张琪[1] 

机构地区：[1]成都军区联勤部卫生部,成都610015

出　　处：《解放军医院管理杂志》2011年第7期623-625,共3页Hospital Administration Journal of Chinese People's Liberation Army

摘　　要：本区卫生信访工作以加强和创新社会管理理论为指导,遵循中共中央"三个最大限度"的总要求,从建立医疗纠纷投诉处理机制,医患矛盾排查分析、干预机制和多元化医患纠纷调处机制入手,探索有效防范、处理医患纠纷的方法。In recent years, According to the theory of enhancing and innovating social management and the general requirement of Chairman Hu, we established various mechanisms of medical complaint, hidden danger investigation, analyzing, intervening and mediating doctor - patient dispute, explored some methods of resolving doctor- patient conflicts and promoting a harmonious relationship.

关 键 词：社会管理创新 医患和谐 医患纠纷 调处 

分 类 号：R197.32[医药卫生—卫生事业管理]