骨科开展优质护理服务的实践与体会  

Practice and Experience of Carrying Out High Quality Care in Orthopedics Department

作　　者：许丽芬[1] 郭林翠[1] 

机构地区：[1]玉溪市人民医院,云南玉溪653100

出　　处：《大理学院学报（综合版）》2011年第8期78-79,共2页Journal of Dali University

摘　　要：目的:为积极响应卫生部提出的《2010年"优质护理服务示范工程"活动方案》的开展实施。方法:根据我院骨科的情况,有步骤,有特点地在科内开展优质护理服务,改进现有的工作方法。结果:护理质量和内涵提高,使病人对护理服务满意,同时让群众满意,社会满意。结论:通过实施优质护理活动,能有效地提升护理人员的综合能力和医院的整体管理水平。Objective： To carry out ＂2010 Activity of High-quality Care Demonstration Project Proposed by the Ministry of Health＂.Methods： According to the situation in our department,we planed to carry out high-quality care to improve our current work quality.Results： After practice,the quality and content of care have been improved;meanwhile,patients and society were more satisfied with the improved nursing quality.Conclusoins： Through the implementation of high quality care activities,it can effectively improve the nurses＇ comprehensive ability and the overall management of the hospital.

关 键 词：优质护理 实践 体会 

分 类 号：R472[医药卫生—护理学]