高校图书馆读者服务创新热点研究  

Research on the Innovation Hotspots of Reader Service in University Library

作　　者：王利人[1] 

机构地区：[1]太原理工大学图书馆,山西太原030024

出　　处：《科技情报开发与经济》2011年第26期44-46,共3页Sci-Tech Information Development & Economy

摘　　要：图书馆读者服务是一个不断创新的领域。借助博客等技术可增加服务手段,借鉴管理理论可提升服务质量,按文献的知识属性组织馆藏文献更适应读者思维认识规律,符合读者特点的服务方式创新可提高读者满意度。The reader service of the library is a constant innovation field,Having the aid of technologies such as blog can increase service means, borrowing ideas from the management theory can improve service quality, organizing the library’s literature resources based on literatures’ knowledge attribute is tailored more to readers’ thinking and cognition laws, and the innovation of service mode meeting readers’ characteristics can improve readers’ satisfaction.

关 键 词：高校图书馆 读者服务 服务创新 

分 类 号：G258.6[文化科学—图书馆学]