基于案例分析的网络谣言事件政府应对研究  

A Study on the Government Reactions in Coping with Internet Rumors Based on Cases

作　　者：王国华[1] 汪娟[1] 方付建[2] 

机构地区：[1]华中科技大学公共管理学院,武汉430074 [2]中南民族大学公共管理学院,武汉430074

出　　处：《情报杂志》2011年第10期72-76,共5页Journal of Intelligence

基　　金：国家社会科学基金项目"突发事件网络舆情的信息要素分析与政府治理研究"(编号:10BTQ046)的阶段性成果

摘　　要：在将网络谣言事件分为自然灾害、辐射污染、意外伤亡、社会伤害、政府行动、食品安全等类型的基础上,从辟谣时间、辟谣方式、辟谣内容等方面对政府应对方式和效果进行分析。然后从谣言源、谣言流、谣言受众三个角度分析了谣言应对的困境。指出应加大造谣者惩罚力度、监测谣言载体、提高网民甄别能力和拓展辟谣通道与方法,以有效地应对网络谣言事件。Based on classifying internet rumors into various types such as natural disasters,nuclear radiation and chemical pollution,fortuitous casualty,social damage,government actions and food security,the authors analyzed the present ways and effects of refuting internet rumors from time,way and content of Chinese government.And then,we discussed the government＇s predicament from the perspectives of source,communication and the audience of internet rumors.At last,the paper pointed out that,in order to cope with the internet rumors more effectively,government should punish the rumor mongers severely,monitor the rumors＇ carriers,improve cyber citizen＇s ability of rumor identification and broaden the channels and the ways of refuting rumor.

关 键 词：网络谣言 谣言事件 政府应对 

分 类 号：G203[文化科学—传播学]