基于人际网络的企业危机信息采集可行性分析  

Analysis of the Feasibility of Enterprise Crisis Information Acquisition Based on Social Network

作　　者：郑德俊[1] 张义杭[1] 

机构地区：[1]南京农业大学信息管理系,江苏南京210095

出　　处：《情报理论与实践》2011年第11期56-60,共5页Information Studies:Theory & Application

基　　金：教育部人文社会科学规划项目"竞争情报运用于企业危机预警的有效模式研究"的成果之一;项目编号:09YJA870016

摘　　要：人际网络是情报从业者获取非公开信息和隐性知识的重要渠道。人际网络的特点契合了企业危机信息采集的需求。文章分析人际网络用于危机信息采集的适用性,通过问卷调查分析人际网络应用于危机信息采集的认可程度和推广的可行性,并从企业情报文化培育、新兴虚拟社会性网络平台利用、危机信息素质教育、制度激励和人际网络有效性评估等方面提出相应的改进策略。Social network is an important channel for intelligence professionals to obtain non-public information and tacit knowledge.The characteristics of social network meet the needs of enterprises in collecting crisis information.This paper analyzes the applicability of social network to crisis information acquisition.By using the method of questionnaire,the paper analyzes the acceptability of social network to crisis information acquisition and the feasibility of its popularization.Finally,the paper proposes some relevant strategies for improvement from the perspective of the cultivation of enterprise intelligence culture,the utilization of the newly-born virtual social networking platform,the crisis information literacy education,the incentive system,and the assessment of the effectiveness of social network.

关 键 词：人际网络 危机信息采集 危机预警 企业 

分 类 号：F272[经济管理—企业管理]