流程管理用于抢救群体性一氧化碳中毒效果观察  

The Effect of Process Management in Rescuing the Poisoning Patients with Carbon Monoxide

作　　者：李凤荣[1] 来玉民[1] 梁红英[1] 祝亭君[1] 马芳[1] 

机构地区：[1]山东省日照市人民医院,日照市276826

出　　处：《中国病案》2011年第11期32-33,共2页Chinese Medical Record

摘　　要：目的观察流程管理对提高救治群体性一氧化碳中毒患者效率和质量的影响,摸索快捷、高效的管理方法。方法将原接诊资料进行研究分析,找出不足,重新制定接诊流程,进行培训,应用于流程管理组,并流程管理实施前后两组资料的接诊时间、进行高压氧治疗时间、满意度做统计学处理分析。结果新的流程管理实施后的2008年-2010年较前接诊时间缩短、高压氧治疗时间提前,满意度提高。结论应用流程管理抢救群体性一氧化碳中毒患者,科学、快捷、高效。Objective Observing the impact of procedures management on improving efficiency and quality of rescuing carbon monoxide poisoning patients. Methods Studing and analyzing raw data, finding shortcomings, redefining accepts process and training. Admissions time, high-pressure oxygen treatment time, and satisfaction were statistical analyzed before and after the process management implementation. Results After the implementation of the new process management, treatment time shortened, hyperbaric oxygen therapy time in advance, satisfaction increased from 2008 to 2010. Conclusion The applications of process management in rescue patients with carbon monoxide poisoning are science, fast and efficient.

关 键 词：流程管理 抢救 一氧化碳中毒 

分 类 号：R595.1[医药卫生—内科学]