运用品管圈质量改进工具降低住院患者跌倒发生率的实践  

The practice of applying quality improvement tool of "quality control circle" to decrease the fall rate of hospitalized patients

作　　者：蔡学联[1] 郑芝芬[1] 唐晓英[2] 孙香爱[3] 裘文娟[4] 贾勤[5] 杜丽萍[6] 裘丹英[7] 

机构地区：[1]浙江省人民医院护理部,杭州市310014 [2]浙江省人民医院科教科,杭州市310014 [3]浙江省人民医院干部科,杭州市310014 [4]浙江省人民医院心脏内科,杭州市310014 [5]浙江省人民医院骨科,杭州市310014 [6]浙江省人民医院神经内科,杭州市310014 [7]浙江省人民医院肝胆外科,杭州市310014

出　　处：《中国护理管理》2011年第12期59-61,共3页Chinese Nursing Management

摘　　要：目的:探索品管圈活动在降低住院患者跌倒发生率中的作用。方法:根据患者跌倒报告表,回顾2006年1月至2008年9月该院39例住院患者跌倒状况,通过分析原因、设定目标、制定并实施对策等品管圈活动,确认运用品管圈管理方法后(2009年1月至2011年9月)该院住院患者跌倒发生率。结果:住院患者跌倒发生率由实施品管圈管理前的0.03‰降低至改善后的0.01‰,差异有统计学意义(P<0.05)。结论:正确运用品管圈质量改进工具可有效降低住院患者跌倒发生率,并且能提高圈员品质改善的能力。Objective： To explore the effect of quality control circle in decreasing the fall rate of hospitalized patients. Methods： According to fall report of hospitalized patients, the quality control circle team reviewed 39 falls of hospitalized patients in our hospital from January 2006 to September 2008, analyzed fall causes, set the goals, develop countermeasures, put them into effect, and confirmed the fall rate of hospitalized patients after the application of quality control circle from January 2009 to September 2011. Result： The fall rate of hospitalized patients decreased from 0.03‰ to 0.01‰ after the application of quality control circle which improved 66.70% and the difference was significant （P0.05）. Conclusions： The application of the quality improvement tool of ＂quality control circle＂ could decrease the fall rate of hospitalized patients and improve the ability of the circle members.

关 键 词：品管圈 患者 跌倒 质量改进 

分 类 号：R47[医药卫生—护理学]