“五个转变”在防范医疗纠纷中的应用  

The Application of "Five Changes" in Medical Dispute Prevention

作　　者：邓华[1] 颜彬[1] 杨昕[1] 曾居华[1] 张福智[1] 

机构地区：[1]解放军59医院医务处,云南开远661600

出　　处：《解放军医药杂志》2012年第2期50-52,共3页Medical & Pharmaceutical Journal of Chinese People’s Liberation Army

基　　金：成都军区"十一五"第二批计划课题(MB09005)

摘　　要：本文对防范医疗纠纷实施管理的"五个转变",即由静态管理转变为动态管理,由被动管理转变为主动管理,由单向管理转变为互动式管理,由强制性管理转变为疏导、启发式管理,由小质量观转变为现代的大质量观的具体做法进行了阐述,并在防范医疗纠纷中取得了良好的效果,因此,我们认为"五个转变"对提升医疗纠纷防范能力,减少医疗纠纷具有积极意义。This paper discussed the use of ＂Five Changes＂ in the reform of medical dispute prevention program.They refer to the changes from static management to dynamic management,from passive management to initiative management,from one way management to interactive management,from mandatory management to guided management,from obsolete perspective to modern perspectives.The ＂Five Changes＂ were significant to prevent medical dispute.

关 键 词：五个转变 医院管理 医疗纠纷 医疗质量 

分 类 号：R197.32[医药卫生—卫生事业管理]