联合虚拟参考咨询服务的知识管理体系研究  

On the Collaborative Virtual Reference Services Based on the Knowledge Management System

作　　者：李永先[1] 齐亚双[1] 

机构地区：[1]辽宁师范大学管理学院

出　　处：《新世纪图书馆》2012年第3期19-21,共3页New Century Library

基　　金：辽宁省教育厅项目"辽宁省高校图书馆学科服务体系的构建"(项目编号:2009A399)资助

摘　　要：论文将以人为本的知识管理理念应用于联合虚拟参考咨询,并引入知识系统工程的思想,以知识的处理过程为主线,构建联合虚拟参考咨询服务的知识管理体系,旨在为图书馆间的合作搭建一个平台,实现资源、专家和服务的共享。Applied peopleoriented concept of knowledge management to the collaborative virtual reference service, and based on the thought of knowledge system engineering, this paper constructs a knowledge management system of collaborative virtual reference service according to the process of knowledge, aiming at setting up a platform of cooperative among the libraries, as well as realizing the sharing of resources, expertise, and services.

关 键 词：联合虚拟参考咨询服务 知识管理 知识系统工程 

分 类 号：G252.6[文化科学—图书馆学]