我国网上药店经营状况的调查分析  

Investigation and Analysis of the Operation Status of Online Pharmacy in China

作　　者：邓燕萍[1] 王怡[1] 党丽娟[1] 

机构地区：[1]广东药学院,广州510006

出　　处：《中国药房》2012年第12期1080-1082,共3页China Pharmacy

摘　　要：目的:了解我国网上药店的经营现状,为进一步建立和规范网上药店提供参考。方法:采用自填式问卷调查法对我国已取得"双证"的合法网上药店的经营状况进行调查。结果:截止2010年12月31日,我国正常经营的合法网上药店仅18家,其中17家除了销售药品还销售其他商品,16家均发布有处方药信息,18家的主要配送方式均为第三方快递,2家没有在线客服。结论:网上药店配送系统不完善、销售处方药、无在线客服等是我国网上药店目前亟待解决的问题。OBJECTIVE： To understand the operation status of online pharmacy in China and provide reference to the astablish and standard the online pharmacy in the fur ture. METHODS： The operation status of online pharmacy which had got certificates was investigated by self-administered questionnaire. RESULTS： Up to Dec. 31th, 2010, 18 legitimate online pharmacies were operated normally in China. 17 sold other commodities besides drugs, 16 issued prescription drug information, 18＇ s main distribution mode was the third-party express delivery, and 2 had no on-line customer service. CONCLUSIONS： The problems which should be solved urgently are inadequate distribution system, selling prescription drugs and no customer service online, etc.

关 键 词：网上药店 经营状况 调查分析 

分 类 号：R95[医药卫生—药学]