基层和公共卫生人员职业倦怠状况及影响因素分析  

Analysis on job burnout and related determinants among primary care providers in China

作　　者：孙晓杰[1] 邸燕[1] 孔鹏[1] 姜小峰[1] 王海鹏[1] 孟庆跃[2] 

机构地区：[1]山东大学卫生管理与政策研究中心卫生部卫生经济与政策研究重点实验室,山东济南250012 [2]北京大学中国卫生发展研究中心,北京100191

出　　处：《中国卫生政策研究》2012年第3期26-31,共6页Chinese Journal of Health Policy

基　　金：国家自然科学基金项目(70973068)

摘　　要：目的:通过对基层和公共卫生人员职业倦怠状况及其影响因素分析,为今后有针对性地采取干预措施改善基层和公共卫生人员职业倦怠状况提供科学依据和政策建议。方法:采用Maslach职业倦怠量表测量职业倦怠程度。单因素和多因素分析分别采用方差分析和广义线性回归。结果:参加工作时间较短、职称较低、学历较高的基层和公共卫生人员存在较严重的职业倦怠;感觉到的工作压力越大、对所在单位管理制度的评价越差,职业倦怠程度越严重。建议:采取有效措施改善工作年限短、职称低等不同特征基层和公共卫生人员的职业倦怠,减轻或缓解他们的工作压力,构建公平、公正、透明的管理制度。Objectives：This article aims to provide some focused scientific data and policy implications to take intervention measures to improve job burnout among primary care providers,based on the analysis of job burnout and related determinants.Methods：Maslach Burnout Inventory （MBI） was used to measure job burnout.One-way ANOVA and generalized linear regression were used to analyze the determinants.Results：Freshmen,those with lower professional titles or higher education levels had more severe job burnout;those feeling greater job pressures and those giving worse comments on management systems of their organizations,also had more severe job burnout.Recommendations：Take effective measures to improve job burnout among primary care providers with less work experiences or low professional titles,relieve or buffer their job pressures and establish equal,fair and transparent management systems.

关 键 词：基层和公共卫生人员 职业倦怠 工作压力 组织管理 

分 类 号：R192[医药卫生—卫生事业管理]