黑龙江省县级医院绩效评价指标体系构建研究  

Study on Indicators System for County Hospital Performance Evaluation in Heilongjiang Province

作　　者：赵苗苗[1] 吴群红[1] 郝艳华[1] 常程[2] 王赟[1] 康正[1] 高力军[1] 宁宁[1] 崔宇[1] 

机构地区：[1]哈尔滨医科大学卫生管理学院,黑龙江哈尔滨150081 [2]黑龙江省卫生厅贷款办公室,黑龙江哈尔滨150008

出　　处：《中国医院管理》2012年第4期20-22,共3页Chinese Hospital Management

基　　金：国家自然科学基金(71073044);黑龙江省教育厅人文社会科学项目(11542127);美国中华医学基金会(09-979);中国教育部博士点基金(20102307110018);世界银行贷款/英国政府赠款中国农村卫生发展项目(HLJ-ZX-2010-2)

摘　　要：目的构建适用于黑龙江省县级医院的绩效评价模型和指标体系,为县级医院开展绩效评价、改善绩效管理提供决策参考。方法应用文献分析法和专题小组讨论法构建评价模型和初始指标库,运用专家咨询法筛选评价指标并确定指标权重。结果运用关键绩效指标理念构建了以工作质量、工作效率、医疗费用、综合管理及满意度评价为核心维度的县级医院绩效评价模型及指标体系。结论指标体系的可信程度较高,能有效反映县级医院绩效管理的核心环节。Objective To establish performance evaluation model and indicators system that suit for county hospitals in Heilongjiang Province to provide references for county hospital performance evaluation and improvement. Methods Litera- ture analysis method and focus group discussion method are used to establish performance evaluation model and initial indicators system; expert consultation method is used to select indicators and determine the weights system. Results The performance evaluation model and indicators system for work quality, work efficiency, medical expense, compre- hensive management and satisfaction appraisal were set up with KPI. Conclusion The indicators system has high reliabili- ty, which can effectively reflect key links of county hospital performance management.

关 键 词：县级医院绩效评价指标权重 

分 类 号：R197.3[医药卫生—卫生事业管理]