SWOT分析法在特需病房护理管理中的应用  

Application of SWOT analysis method in nursing management in special wards

作　　者：曹何琼[1] 郑春霞[1] 吴丽英[1] 魏燕旋[1] 

机构地区：[1]广东医学院附属医院特需病房,湛江524001

出　　处：《中国实用护理杂志》2012年第13期16-18,共3页Chinese Journal of Practical Nursing

摘　　要：目的探讨在特需病房护理管理中如何运用SWOT分析法进行分析，制订个性化措施，评价临床护理质量。方法运用SWOT分析法对特需病房护理管理的内部优势因素（strenths）、弱点因素（weaknesses）和外部机会因素（opportunities）、威胁因素（threats）进行调查并按一定的次序排列成矩阵形式，运用系统分析的方法把各因素相互匹配加以分析，从中得出相应的结论，制订相应对策。于SWOT分析法应用到特需病房的护理管理前选择30例患者，应用后选择40例患者，进行应用前后的效果比较。结果实施SWOT分析法后基础护理、Ⅰ级护理、健康教育质量、患者满意度及病房管理等评分明显优于实施前。结论SWOT分析法直观，使用简单，具有平衡陛和系统性，适用于特需病房的临床护理管理。Objective To explore how to apply SWOT analysis method for analysis in nursing management in special wards, to develop individualized measures, and to evaluate the clinical quality of care. Methods Using SWOT analysis method to investigate the internal strengths factors, internal weak- nesses factors, external opportunities factors, and external threats factors and arranged as a matrix in accor- dance with a certain order, and used systems analysis methods to analyze the factors matching each other, to dr aw the appropriate conclusions, and to develop appropriate countermeasures. 30 patients before and 40 patients after the application of SWOT analysis method were selected for effect comparison. Results After the implementation of SWOT analysis method primary care, I-level care, health education quality, satisfaction degree of patients and ward management score were better than those before the implementation. Condusiolls SWOT analysis method was intuitive and simple to use. It possesses balance and systematicness, which is suitable for clinical care management.

关 键 词：特需病房 SWOT分析法 护理管理 

分 类 号：R47[医药卫生—护理学]