北京朝阳医院预约诊疗服务体系建设模式应用  

The Model of Hospital Registration Booking System in Beijing Chao-yang Hospital

作　　者：丁枭伟[1] 封国生[1] 刘旻[1] 赵前前[1] 卞松[1] 梁悦[1] 马友清[1] 何宜楠[1] 

机构地区：[1]首都医科大学附属北京朝阳医院

出　　处：《中国数字医学》2012年第5期81-83,共3页China Digital Medicine

摘　　要：卫生部推行的预约诊疗服务是"新医改"的一个重要内容,其主旨是改善患者就医体验、提高医院服务质量和效率、解决"看病难"等问题。介绍了北京朝阳医院作为该项改革试点单位的具体措施。Hospital Registration Booking System was an important strategy of medical and health system reform in China. The aims were to improve the patients＇ impression and degree of satisfaction, improve the quality of medical service, improve operating efficiency of outpatient resources, and resolve the difficulty in looking for medical services. This paper brief introduced the way of the pre-registration model in Beijing Chao-yang Hospital.

关 键 词：新医改 预约诊疗 服务质量 

分 类 号：R197.32[医药卫生—卫生事业管理]