基于人本管理思想的酒店边缘员工的防治及其管理  

The Prevention and Management of Hotel Marginal Employee Based on the Idea of People-Oriented Management

作　　者：许红格[1] 颜醒华[1] 陈秋萍[1] 

机构地区：[1]华侨大学旅游学院,泉州362021

出　　处：《企业活力》2012年第6期64-68,共5页Enterprise Vitality

摘　　要：酒店员工的边缘化问题已经越来越得到酒店管理者的重视。通过对酒店边缘员工的分析和原因的归总,可以从人本管理的角度来提出相应的防治策略,从而可以有效应对酒店员工的边缘化,采取人性化的措施、有效内化边缘员工。Hotel staff marginalization problem already has more and more got the attention of hotel management. Through analysing the hotel marginal employees, from the management point of view, this paper puts forward prevention and control strategies, which can effectively deal with the hotel staff＇s marginalization, adopt humane measures, effectively internalized marginal staff.

关 键 词：人本管理思想 酒店边缘员工 边缘化防治 内化管理 

分 类 号：F59[经济管理—旅游管理]