我院开展“志愿服务在医院”工作的实践与体会  

Practice and experience on voluntary service in hospital

作　　者：陈利坚[1] 寿清和[1] 陈燕[1] 郭亚春[1] 杨笔文[1] 余艳[1] 陈海英[1] 高升科[1] 

机构地区：[1]浙江省绍兴市人民医院,绍兴市中兴北路568号312000

出　　处：《中国医院》2012年第7期31-33,共3页Chinese Hospitals

摘　　要：志愿服务在医院是一项创新的工作。绍兴市人民医院通过建立组织机构,制定规章制度,建立培训体系,建设组织文化,建立激励机制,建设了一支富有奉献精神的志工服务队,并在阵地建设、新闻宣传、志愿服务项目建设、服务患者和社会、志愿者招募和培训、规范管理等方面取得了显著成效,得到了广大患者和社会各界的肯定和好评。Voluntary service in hospital is a creative work.By constructing organization,making regulation,designing training system,strengthening organization culture and creating incentive mechanism,a dedication-able volunteer team has been shaped.Great effectiveness on aspects of organization development,news propaganda,voluntary service,patient and social service,volunteer recruitment and training,standardized management have been gained and good reputations also have been received.

关 键 词：医院管理 志愿服务 

分 类 号：R197.32[医药卫生—卫生事业管理]