免费开放背景下新疆地区图书馆服务转型研究  

Study on the Service Transformation of the Libraries in Xinjiang Area under the Background of Free Opening

作　　者：丘晓明[1] 

机构地区：[1]乌鲁木齐职业大学,新疆乌鲁木齐830002

出　　处：《科技情报开发与经济》2012年第15期51-53,共3页Sci-Tech Information Development & Economy

摘　　要：在免费开放背景下,新疆地区图书馆要想提升公共文化建设整体水平,必须更新服务理念,把以顾客需求为前提的、以顾客为导向的服务营销理念贯穿于图书馆工作的各个方面,适时转变传统的信息服务方式和内容,提升新疆公共文化的服务标准,推动新疆地区图书馆事业的发展。Under the background of free opening, the libraries in Xinjiang Area that want to improve the overall level ofpublic cultural construction must update service concept, implement the service marketing concept of taking the customerdemand as the prerequisite and taking the customer and the orientation in every aspect of library work, make timelytranstormation of the traditional information service mode and content, improve Xinjiang＇s public cultural servicestandards, and promote the development of the development of library cause of Xinjiang Area.

关 键 词：图书馆服务 服务转型 内部营销 免费开放 新疆地区 

分 类 号：G258.2[文化科学—图书馆学]