眼科老年患者的人性化护理技巧探讨  

Discussion on Humanistic Nursing Skills in Elderly Patients of Ophthalmology

作　　者：王娜娜[1] 詹江波[1] 张郧芳[1] 

机构地区：[1]湖北医药学院附属十堰市太和医院眼科,湖北十堰442000

出　　处：《中国医学伦理学》2012年第4期489-490,共2页Chinese Medical Ethics

摘　　要：目的探讨针对眼科老年患者的人性化护理技巧。方法坚持以病人为中心,护理人员掌握好老年患者的心理特征,转变服务观念,规范护理行为;灵活运用沟通技巧,加强护患沟通工作。结果住院患者的安全得到保证,护理缺陷和护理纠纷减少。结论有针对性的人性化护理是保证眼科患者医疗安全、减少护理缺陷和防范护理纠纷的一项重要措施。Objective ：To explore the humanistic nursing skills in elderly patients of ophthalmology. Method： Taking the patients as the center, the nursing staff grasps the psychological characteristics of elderly patients of oph- thalmology, changes the service concepts and standardizes the nursing behavior, flexibly uses the communication skills and strengthens the communication. Result： The nursing safe of the patients was ensured, the nursing defects and nursing disputes were decreased. Conclusion： the elderly patients of ophthalmology to ensure the putes. Targeted humanistic nursing skills is an important measure for medical safety, reduce nursing defects and prevent nursing disputes.

关 键 词：老年患者 人性化护理 心理特征 沟通技巧 医患关系 医学伦理学 

分 类 号：R47[医药卫生—护理学]