基于精益六西格玛的患者入院流程改造研究  

Lean Six Sigma-Based Process Transformation on Patients Admission

作　　者：孙娜[1] 孙进 

机构地区：[1]成都军区总医院,四川成都610083 [2]四川省军区国防医院,四川成都610021

出　　处：《中国卫生质量管理》2012年第4期26-28,共3页Chinese Health Quality Management

摘　　要：应用精益六西格玛,识别患者入院流程中可能影响患者安全的危险因素,改进患者入院流程,建立保护机制,制定预防措施并加以控制,确保了患者安全,提升了患者满意度和管理效率。Through application of Lean Six - Sigma~ we can identify risk factors that may affect patient safety during admis- sion process, improve patient admission process, establish protection mechanisms, develop preventive and control measures, to better ensure patient safety, enhance patient satisfaction, quality of care and management efficiency.

关 键 词：入院流程 精益六西格玛 患者安全 

分 类 号：R197.32[医药卫生—卫生事业管理]