以规范护工管理提高基础护理质量的探讨  

The discussion on regulating workers′ management and improving the quality of care foundation

作　　者：华懿[1] 雷寒[2] 

机构地区：[1]重庆医科大学附属第一医院人事处,400016 [2]重庆医科大学,400016

出　　处：《检验医学与临床》2012年第16期1977-1978,1981,共3页Laboratory Medicine and Clinic

摘　　要：目的分析重庆市三甲综合教学医院护工管理的基本状况及问题。方法对护工基本结构以及护工管理存在的问题、相应对策进行分析。结果 2003～2010年期间,该院聘用护工的人数呈现直线上升的趋势。院护工队伍中,农村人口占86.3%,城镇人口占13.7%,高中学历仅占10.0%,初中学历占63.4%,小学学历占26.6%。护工的年龄分布集中在36～45岁。在护工管理上主要存在的问题:护工管理制度不完善、未对护工进行专业知识培训。对策:加强护工的组织管理,加大对护工人员业务培训力度和人文关怀程度。结论加强规范化护工管理,可促进护工行业迈向市场化、社会化发展道路,以构建和谐的医患关系。Objective To analyze situations and problems of the management of attendant in third-grade class- A hospital. Methods Basic structure,problems of the management and corresponding countermeasures of attendant were analyzed. Results From 2003 to 2012,the number of attendants was growing. In them,83.6% were from rural areas,13.7% were from urban areas, 10% had high school degrees,63.4% had middle school degrees,26.6% had primary school degrees. The attendants were mainly aged from 36 to 46. The management system of attendants was not complete. They did not accept the professional training. Strengthening the management, professional training and humanistic concern of the attendants could he good countermeasures. Conclusion Strengthening standard manage ment of attendants can improve it developed and marketing, which can establish the harmonious physician-patient relationship.

关 键 词：规范 护工 质量 

分 类 号：R47[医药卫生—护理学]