基于观点挖掘的笔记本电脑评论分析系统  

Analysis System of Notebook Computers' Comments Based on Opinion Mining

作　　者：王卫平[1] 盛秋华[1] 

机构地区：[1]中国科学技术大学管理学院,合肥230026

出　　处：《计算机系统应用》2012年第9期10-13,42,共5页Computer Systems & Applications

摘　　要：主要以商业领域的需求和应用为背景,构建一个智能化的笔记本电脑评论分析系统.该系统对国内大型购物网站上非结构化、自由式的笔记本电脑评论文本进行情感倾向识别和产品特征归纳,实现了利用数据挖掘和商务智能的手段分析网络消费者对特定产品的反馈,帮助企业管理人员了解特定产品的市场需求、制定商业决策.实验结果证明该系统能够较准确的得出分类结果并归纳出产品特征.With the commercial demand and application background, this paper creates an analysis system of notebook computers＇ comments, which aims at those unstructured and freestyle online comments. It can classify the text sentiment orientation and conclude products features. The system uses data mining and business intelligence methods to analyze huge amounts of feedback from online customers and help corporate executives to realize the market needs, make commercial decisions. Finally, the experimental results prove that this system can obtain a relatively accurate result.

关 键 词：观点挖掘 笔记本电脑评论 情感倾向分类 产品特征归纳 

分 类 号：TP368.32[自动化与计算机技术—计算机系统结构]