利用信息技术实现多样化预约挂号  

Using Information Technology to Achieve the Diversification of Appointment

作　　者：陈凌平[1] 陈爱芬[1] 

机构地区：[1]浙江省台州医院

出　　处：《医院管理论坛》2012年第9期63-64,共2页Hospital Management Forum

摘　　要：医院于2006年成功开发了呼叫中心电话预约管理系统后,经过数次的升级换代,已将预约挂号模式扩展到全院的各个部门,形成了网站、电话、银行、诊间、出院、省平台等预约挂号模式。After the successful development of the call center telephone reservation management system in our hospital in 2006, several upgrades has been made, and now the appointment model is extended to all departments of the hospital and now website appointment, telephone appointment, appointment in banks, muhiple visits appointment, follow-up after discharge appointment, appointment through province platform are available.

关 键 词：预约挂号 信息技术 

分 类 号：R197.323[医药卫生—卫生事业管理]