基于业务的移动网络用户体验协同建模方法  

Business-based cooperative modeling method for QoE of the mobile network

作　　者：张巍[1] 滕少华[1] 彭重嘉[1] 霍颖翔[1] 傅秀芬[1] 

机构地区：[1]广东工业大学计算机学院,广州510006

出　　处：《兰州大学学报（自然科学版）》2012年第4期80-84,共5页Journal of Lanzhou University(Natural Sciences)

基　　金：教育部重点实验室基金项目(110411);广州市越秀区科技计划项目(2007-GX-023)

摘　　要：应用多维分析,研究移动网络用户体验的协同建模方法.从用户通信数据和用户体验出发,基于用户细分和对移动业务深入分析,以语音业务为例,描述了QoE与KQI,KQI与KPI,KPI与通信数据之间的关系,提出了协同建模的方法与过程,说明了参数与权值的确定,给出了"通信数据-KPI-KQI-QoE"的建模流程.It was shown in the paper how to construct the data analysis models that can describe the whole process of communication, including data KPI （key performance index）, KQI （key quality index） and QoE （quality of experience）. Also shown were ways to construct the mapping models that can reflect these relations between them. Key methods of modeling in the text for the instance of voice service were given, which include how to effectively monitor the QoS of the mobile network, to obtain the QoE of the users, to extract the relations between the parameters of each model, and to finally construct an evaluating system for the QoE of the users.

关 键 词：用户体验 协同 移动网络 建模 

分 类 号：TP39[自动化与计算机技术—计算机应用技术]