基于患者视角的公立医院公益性评价  

Social Responsibility Evaluation for Public Hospitals from Patients' Perspective

作　　者：刘文彬[1,2] 邓伟[1] 梁斐[1] 胡献之[1] 谷茜[1] 赵列宾[3] 董斌[3] 施李正 陈英耀[1] 

机构地区：[1]复旦大学公共卫生学院·卫生部卫生技术评估重点实验室,上海200032 [2]福建医科大学公共卫生学院,福建福州350004 [3]上海交通大学医学院,上海200025 [4]美国杜兰大学公共卫生和热带病学院,路易丝安娜新奥尔良70112

出　　处：《中国医院管理》2012年第10期16-18,共3页Chinese Hospital Management

基　　金：国家自然科学基金项目(70973025)

摘　　要：目的从患者角度对公立医院公益性进行评价,探究其中的影响因素,为提高公立医院公益性提出政策建议。方法对公立医院就诊患者进行现场调查,分析患者对公立医院公益性的评价情况,通过构建混合线性回归模型探究公立医院公益性的影响因素。结果患者职业、医保情况、对服务适宜性等方面的感受将影响其对公立医院公益性的总体评价。结论改善就医环境、增强服务适宜性、承担一定社会慈善公益事业,将有助于提高公立医院公益性。Objective To evaluate social responsibility for public hospitals from patients' perspective,explore the influencing factors,and provide policy recommendations to improve the social responsibility for public hospitals.Methods Field survey was carried out in public hospitals to collect data.The patients' assessment on social responsibility of public hospitals was analyzed.Mixed linear regression model was applied to explore the influencing factors of public hospitals' social responsibility.Results The occupation,insurance and the experience of the patients,in the aspect of the physicians' rational prescription and so on,will affect their assessment on the social responsibility of public hospitals.Conclusion Improving the appropriateness of medical services,optimizing the hospital environment,undertaking more programs for public welfare and so on,will help to enhance the social responsibility.

关 键 词：公立医院 公益性 患者 

分 类 号：R197.3[医药卫生—卫生事业管理]