城市交通双重委托—代理关系治理模型研究——基于现代服务管理视角  

Urban Transport Double Principal-agent Relationship Management Model——Based on the Modern Service Management's View

作　　者：王利民[1] 

机构地区：[1]吉林大学行政学院,吉林长春130012

出　　处：《经济问题》2012年第10期58-63,共6页On Economic Problems

摘　　要：城市公共交通服务作为城市基本的公共服务,是城市功能的基础部分,它直接关系到城市居民的生活和社会经济的发展,对城市经济社会具有全局性、先导性的促进作用。拟以公共服务理论为指导,把交通服务公众评价参量植入公共服务收益模型,通过指标导向激励企业做出相应调整,实现城市交通服务质量的提高。以期为政府有效交通基础设施投资、合理交通基础设施规划等方面提供依据,这不仅有助于经济社会发展,也将推动服务型政府建设。Urban transport service is essential public services in city, and the city function base part, it is directly related to the city peopleg life and the social economy development, the city economic society has compre- hensive leadership role. Based on public service theory , this paper implant the public traffic service evaluation pa- rameter into public service revenue model, incentive the enterprise to make some adjustment through the index ori- entation , realizing urban traffic improve the quality of our service. The writer hopes that the analysis can provide something useful for a more effective transport infrastructure investment and a more rational traffic infrastructure planning, which will not only help the economic and social development, but also promote the construction of serv- ice - oriented government.

关 键 词：交通服务管理 双重委托-代理 代理关系治理模型 公众评价 

分 类 号：F294.3[经济管理—国民经济]