高校突发事件网络舆情的应对策略研究  

On Strategies Coping with Internet Public Opinion about Emergency in Universites

作　　者：刘清生[1] 张强[1] 张宇[1] 

机构地区：[1]江苏科技大学党委办公室,江苏镇江212003

出　　处：《江苏科技大学学报（社会科学版）》2012年第3期99-102,共4页Journal of Jiangsu University of Science and Technology(Social Science Edition)

基　　金：江苏省高校哲学社会科学基金项目(2011SJD860007);江苏省现代教育技术研究课题(2011R20294)

摘　　要：高校突发事件具有爆发节点的突发性、形成原因的复杂性、发展趋势的危机性、影响稳定的危害性和参与主体的特殊性等特征。在网络背景下,网络舆情对高校突发事件的影响是巨大的,网络舆情往往会诱导高校突发事件的直接发生,加速高校突发事件的恶性发展,延缓高校突发事件的有效解决。为此,准确把握网络舆情的基本特征,加强网络舆情监测,重视网络舆情研判,强化网络舆情引导,积极回应网民关切,注重网络舆情反馈,对做好高校突发事件网络舆情应对工作具有重要意义。With the rapid development of higher education, universites are faced with sharp contradic- tions and frequent emergency incidents. Emergency in Universites is characterized by unexpectedness, complexity of the causes, dangerous development, dangers to affect social stability, specificity of par- ticipants. Under the background of the internet public opinion has a significant impact on emergency in universites and internet public opinion is likely to result in emergency in universites, worsen it and delay its resolution. In order to make good preparation for internet public opinion about emergency in universites we must grasp its basic characteristics, strengthen monitoring of the internet public opin- ion, attach importance to its analysis and respond positively to netizens.

关 键 词：高等学校 突发事件 网络舆情 校园秩序 

分 类 号：G647[文化科学—高等教育学]