基于知识服务理念的护理知识服务模式探析  

Analysis on nursing knowledge service model based on knowledge service concept

作　　者：张岚[1] 陈海花[1] 宋婷婷[2] 戴世英[1] 张丽[1] 李秀梅[1] 芮子容[1] 顾媛媛[1] 

机构地区：[1]中国人民解放军北京军区总医院 [2]山西医科大学第二医院

出　　处：《护理研究（上旬版）》2012年第12期3177-3179,共3页Chinese Nursing Researsh

摘　　要：知识服务是知识社会网络化环境下的产物,以帮助服务对象解决问题为宗旨,提供有针对性、全面、延续性的服务过程。提出构建自助服务、专职顾问服务及个性化服务的护理知识服务模式,并以此为基础从健康教育向知识服务迈进。Knowledge service is a product of knowledge society network environment. It takes helping clients to solve the problems as the purpose and provides the targeted, comprehensive, and continuous service process. It put forward to build the nursing knowledge service model of self-serv- ice, full- time consultant services and personalized service, and to stride from the health education to knowledge service, based on this

关 键 词：知识服务 健康教育 图书馆 护理 病人 家属 信息 反馈 

分 类 号：R47[医药卫生—护理学]