儿科门诊输液风险分析及防范对策  

Nursing risk and prevention countermeasures of children outpatient sertice transfusion

作　　者：赖孝兰[1] 

机构地区：[1]四川省遂宁市射洪县人民医院,四川射洪629200

出　　处：《吉林医学》2012年第34期7544-7545,共2页Jilin Medical Journal

摘　　要：目的:了解儿科门诊输液室护理风险的因素,制定与之相对应的干预措施。方法:针对在各环节存在的风险问题,展开分析、讨论,采取对护士的"三基"训练,改善输液环境,加强输液室人力资源管理等护理措施。结果:患儿家长满意度由原来的83.13%提高到96.51%,患儿家长的投诉率由原来的0.460%降低到0.210%,护士静脉穿刺成功率由87.40%提高到96.50%。结论:加强门诊输液室的护理风险管理,提升了护士的风险意识和服务意识,提高了医疗护理质量,改善了护患关系,提高了患者满意度。Objective To learn about the nursing risk factors of children＇s outpatient service transfusion room and formulate with the eorresponding intervention measures. Method Contraposed to every link in the risk, and discussed the issues. According to the nursing in- terventions of taking the three - basic of nurse training,improving infusion environment and strengthening human resources management of transfusion room,etc. Results The satisfaction of parents of children increased from the original 83.13% to 96. 51% ,the complaints of par- ents of the children decreased from the original 0. 460% to 0. 210% ,the success rate of nurse puncture increased from 87.4% to 96. 5% . Conclusion Strengthening the management of nursing risk of outpatient service transfusion room can upgrade the risk consciousness and service consciousness of nurse,improve the quality of medical care ,the nurse -patient relationship and the patient satisfaction.

关 键 词：门诊输液室 护理风险 防范对策 

分 类 号：R47[医药卫生—护理学]