医院遂行城市维稳行动批量伤病员院内救治流程设计  

Treatment Process Design for the Batches of Wounded in Terrorist Attacks in the Hospital

作　　者：谭彦宏[1] 张琼[1] 曹金军[1] 缪绍武[1] 陶发胜[1] 

机构地区：[1]兰州军区乌鲁木齐总医院,乌鲁木齐830000

出　　处：《解放军医院管理杂志》2012年第11期1049-1052,共4页Hospital Administration Journal of Chinese People's Liberation Army

基　　金：新疆维吾尔自治区自然科学基金项目(2010211A36)

摘　　要：针对城市维稳批量伤病员医疗救治特点和原则,基于军队平战时卫勤保障流程理论,利用运筹学原理,优化设计城市维稳批量伤病员在综合医院院内救治流程,明确流程设计的思路与目的。通过优化,将院内救治工作划分为:应急准备、分诊急救、专科救治和康复治疗等阶段。运用网络技术,对每个阶段各个工作节点和路线进行描述,从而确定了城市维稳批量伤病员院内救治工作的关键路线和关键活动;通过组织指挥和管理,保证关键路线和关键活动的如期实现,实施救治机构的标准化作业,确保伤病员救治效率和效益的最大化。要确保流程设计的合理性和有效性,医院还需建立救治流程管理制度体系,通过PDCA循环,在实践中不断校正和优化流程设计,以制度形式,保证团队对标准化流程掌握和运用,推动流程设计的持续改进,从而实现优化设计目的。Based on the military medical support process theory and operations research theory, and com- bining with characteristics and principles of medical treatment of the sick and wounded at urban maintenance stabil- ity operations, the treatment process was redesigned for the batches of wounded in terrorist attacks in the hospital. In the new process, the treatment work was divided into the stages of emergency preparedness, triage emergency, special treatment and rehabilitation. With the network technology, each stage of work and route was described, and then the critical path and critical activities were determined of the treatment work. Then the measures were taken as the organization, command and management to ensure the critical path and activities to be carried out smoothly. Al- so the author proposed to schedule the standardized operation of the institutions, set up the process management system.

关 键 词：城市维稳 批量伤员 院内救治 工作流程 

分 类 号：R197.32[医药卫生—卫生事业管理]