从用户角度看图书馆业务流程自动化管理——基于高校图书馆用户满意度调查的数据分析研究  

The Library Operation Process Automatic M anagement from the User's Perspective: A Description and Analysis of Survey Data in Chinese Academic Library

作　　者：翟晓娟[1] 

机构地区：[1]南京大学图书馆

出　　处：《国家图书馆学刊》2013年第1期3-9,共7页Journal of The National Library of China

基　　金：国家社会科学基金青年项目"基于SOA的数字图书馆业务微服务重组架构研究"(项目批准号:09CTQ007)研究成果之一

摘　　要：从用户需求调查出发,总结图书馆业务流程自动化管理存在的症结:采访与流通分离造成"买以致用"实施困难,编目与流通分离造成"编以致用"实施困难,业务流程与用户分离阻碍用户反馈和参与。图书馆必须改变自动化系统面向流程的架构设计,用"开放平台"作为采编流一体化的技术解决方案。Based on the survey of user needs, the paper concludes that the separations between acquisition and circulation process, between cataloging and circulation process, and between library operation and users are the main problems that lie in the library operation process automatic managemet. It suggests that open-platform architecture is the technical solution for the re-arrangement and integration of library operations.

关 键 词：业务流程 采访 编目 流通 自动化 

分 类 号：G250.7[文化科学—图书馆学]