论流通工作中的“蝴蝶效应”与细节服务  

Discussion on the Butterfly Effect and Detail Service in Circulation Work

作　　者：黄珍珍[1] 

机构地区：[1]中国矿业大学图文信息中心,江苏徐州221116

出　　处：《科技情报开发与经济》2013年第2期22-24,共3页Sci-Tech Information Development & Economy

摘　　要：在社会普遍关注细节问题的今天,要提升图书馆流通服务质量自然也离不开对细节的关注。从多个角度论述了流通服务中应关注的细节问题,并对提升细节服务的途径提出了若干见解,以避免服务中"蝴蝶效应"的负面影响。In today when the society pays universal attention to the problem of the detail, the quality of library＇s circulation service can,t naturally be improved without attention to detail. From different angles, this paper discusses that the problem of the detail should be concerned in the circulation service, and puts forward some opinions on the paths for improving the quality of detail service for avoiding the negative impact of butterfly effect in the service.

关 键 词：细节服务 蝴蝶效应 流通服务 

分 类 号：G252[文化科学—图书馆学]