疗养院体检服务质量评价系统的实践  

Practice of Medical Examination Service Quality Evaluation System of Sanatorium

作　　者：肖征[1] 王雷[1] 周晓明[1] 

机构地区：[1]南京军区杭州疗养院海勤疗养区信息科,浙江杭州310002

出　　处：《中国医疗设备》2013年第2期60-62,共3页China Medical Devices

摘　　要：本文详细介绍了疗养院体检服务质量评价系统的设计目的、设计方法和主要实现功能。该系统的应用,使体检人员的意见得到及时反馈,有助于管理者对各科室及员工的服务水准和存在问题进行判断总结,从而促进了疗养院体检服务质量水平的进一步提高。This paper introduces the purpose, methods and main functions of the medical examination service quality evaluation system of military sanatorium. This system could make opinions of medical examiners get instant feedback, and help managers to determine and summarize the service level and problems of all departments. Thereby the service quality of sanatorium is further promoted.

关 键 词：体检服务质量 体检评价系统 疗养院 数据共享 

分 类 号：R194.3[医药卫生—卫生事业管理] R197.324[医药卫生—公共卫生与预防医学]