护理人文关怀与住院患者对护理工作满意度的相关性研究  

Correlation between humane care and care satisfaction of inpatients

作　　者：祝海波[1] 慈玉莹[1] 王丽芹[1] 

机构地区：[1]黑龙江中医药大学附属第一医院,哈尔滨150040

出　　处：《中国临床护理》2013年第2期93-95,共3页Chinese Clinical Nursing

摘　　要：目的探讨护理人文关怀与住院患者对护理工作满意度两者之间的关系。方法采用护理关怀行为评价量表及住院患者对护理工作满意度问卷对住院的120例患者进行调查。结果不同患者年龄、性别、受教育程度、婚姻情况对患者对护理人员护理关怀行为需求不同;除了与鼓励患者情感的表达这一维度相关性无统计学意义外,护理关怀行为各维度与住院患者护理工作满意度呈正相关。结论人文关怀在临床护理中的应用可以有效的提高住院患者的满意度。Objective To study the relationship between humane care and nursing satisfaction of hospitalized patients. Methods 120 hospitalized patients were surveyed by caring behavior assessment scale and nursing satisfaction questionnaire. Results Patients with different patient age, gender, level of education, marital status had different nursing behavior needs. Each dimension of nursing behaviors was positively related to patientsr satisfaction, except encouraging patientsr emotional expression. Conclusion Humane care in clinical care can improve the satisfaction of hospitalized patients.

关 键 词：护理人文关怀 住院患者 护理工作 满意度 

分 类 号：R47[医药卫生—护理学]