工业工程在台湾医院管理之研究与应用  

Research and Application of Industrial Engineering to Hospital Management in Taiwan

作　　者：简祯富[1] 赵立忠[1,2] 朱珮君[1] 

机构地区：[1]新竹清华大学工业工程与工程管理学系,台湾新竹30013 [2]哈尔滨工业大学工业工程系,黑龙江哈尔滨1500012

出　　处：《工业工程》2013年第1期1-8,共8页Industrial Engineering Journal

基　　金：两岸清华合作研究计划(101N2705E1);清华-马偕合作研究计划(101N2724E1)

摘　　要：台湾有两万余家医疗机构,呈多元化发展格局,医疗服务水平逐年提升。自1995年台湾实施全民健保政策之后,医院管理面临更高的要求和运营的挑战。因此,本文介绍了台湾的医院概况,并给出相应的大陆医院相关数据;探讨工业工程技术在台湾医院管理不同方面的研究与应用,工业工程技术能够使医院在有限的医疗资源条件下发挥最大化的绩效;结论认为系统、深入地应用工业工程技术将有效提升医院管理的水平。In Taiwan, there are over 20 thousand medical institutions with great diversity in development. The medical service quality has improved steadily in recent years. Since National Health Insurance was put into effect in Taiwan in 1995, there were more challenges in hospital management. In this paper, the gen-eral Taiwan hospital information is introduced while the Mainland related data is listed. Also, various re- searches and applications of industrial engineering technology to Taiwan hospital management are intro-duced. It shows that industrial engineering technology used in hospitals with limited medical resources can bring forth the best performance. The conclusion shows that hospital management performance will be im-proved significantly by systematical application of industrial engineering technology.

关 键 词：医院管理 医疗管理 服务系统 工业工程 

分 类 号：R197.32[医药卫生—卫生事业管理]